1.1 This document uses the same terminology and abbreviations as the Terms and Conditions document. A cookie is a small piece of text used to store information in web browsers. It remembers information about your visit to our website, such as your preferred currency and other settings, and helps us optimize and enhance the website user experience. Cookies make it possible to provide you with a smoother and more enjoyable service by enabling crucial functionalities.
1.2 The cookies we use (and other types of technologies we use for a similar purpose to cookies, referred to here as cookies) may change over time as we continually update and improve our services. We will use necessary cookies immediately when you access our site, but for analytics cookies, we need your consent. More information about the cookies we use is provided in our commonly used cookie list below.
Usage Category
Preferences - Preference cookies enable the functionality of our services and help us provide a personalized experience on our site. They remember information like preferred language and currency and then tailor how the site appears or behaves.
Authentication and Security - Authentication
If you have an account on the site, we use cookies to verify your account and, if you prefer, keep your session logged in to make our services more accessible to you. Cookies also enable us to store security information so we can recover your account if it has been hacked or you have forgotten your password.
Security
If you have an account on the site, security cookies help us keep your account secure and protect user data from unauthorized parties. These cookies prevent fraudulent use of login credentials by applying additional security measures when someone attempts to access your account without proper authorization.
Performance
Performance cookies enable all functions of our website to work correctly. For example, you may not be able to use our search feature or the login page (if you have an account) without these cookies.
Analytics
These cookies provide information on how visitors interact with our services and allow us to gather insights on which areas need further development to enhance user experience.
1.3 We may use third-party services like Google Analytics. Cookies from such services are used to collect data for statistical reports.
1.4 The site uses Google Analytics for statistical purposes. Google Analytics is configured in a way that does not collect your IP address or any other personally identifiable information. We are only interested in how the site is used to be able to improve, modify, and tailor it best to user needs. You can learn more about how Google Analytics works and how you can opt-out at: https://policies.google.com/technologies/partner-sites.
2. Cookie Management
2.1 At any time, you have the ability to manage your cookie preferences. This is done in your browser or device settings. Depending on the browser and device you use, you can control which cookies you allow, which you wish to block in the future, and delete cookies. For more information on these settings, please visit your browser's or device's help page. Please note that some services from Locmyparcel.info may not function as expected if you choose to disable cookies.
3. Contact Information
3.1 If you have any questions or concerns regarding our Cookie Policy and how information is handled, or if you wish to access, retrieve, amend, or update your information, feel free to contact us at support@locmyparcel.info.
4. Claims to the Government of Andorra
4.1 Locmyparcel has a user service, from Monday to Sunday from 8 a.m. to 6 p.m. (Andorra), through the queries and complaints section of the website. You can open a claim to consum Andorra at the following link: https://www.comerc.ad/reclamacions/?id=ca